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How ppwin99 Handles Your Personal Data

Your account data — including wallet details for DANA, OVO, and GoPay — is handled with clear purpose and kept strictly to what we need to run your account.

Account data protectedDANA, OVO, GoPay wallet privacyYour right to access dataNo third-party sellingRetention limits apply
ppwin99 How ppwin99 Handles Your Personal Data
PRIVACY CONTACT

Reach Us About Your Data

Live Chat Support Open the live chat widget from your account dashboard to raise a privacy question. Our support team can log a data access or correction request on your behalf.
Email Data Requests Send a formal data request or deletion notice to our support email listed in your account settings. We respond to confirmed requests within the window set by applicable rules.
Account Settings Path Navigate to Account then Privacy inside the app or mobile browser to review stored details, update your contact data, or flag a discrepancy directly without contacting support.
DATA HANDLING DETAIL

How We Protect and Manage Your Information

Cookies and Session Tracking We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.
Account Security Practices Your account is protected by OTP verification on login and on withdrawal requests. We do not store raw payment PINs — only tokenised references passed through your DANA or OVO provider.
Data Retention Limits We keep account data for as long as your account is active and for a reasonable period after closure, in line with applicable record-keeping obligations. You may request earlier deletion where the law allows.
Your Right to Request Changes You can ask us to correct inaccurate data, request a copy of what we hold, or ask for deletion. Submit requests through live chat or the support email shown in account settings.

Common Questions About Your Privacy

These are the data and privacy questions we hear most often. If your question is not covered here, reach out through live chat or the support email in your account settings.

We collect your name, contact details, device information, and the e-wallet identifiers you link — such as your DANA or OVO account reference. Only data needed to run your account is collected.

Payment data is shared only with the processor completing your transaction. Those processors are bound by data agreements and may not use your GoPay or OVO details for any other purpose.

Yes. Submit a data access request through live chat or the support email in your account settings. We will confirm your identity before releasing any account information.

We retain data for a reasonable period after account closure to meet record-keeping obligations. You can request earlier deletion where local law and eligible regions permit.

Go to Account then Profile in the app or mobile browser to edit basic details. For corrections to identity documents or payment wallet records, contact support through live chat.

We use session cookies for login continuity and analytics cookies to improve the lobby. You can manage or block non-essential cookies through your browser or device settings at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.